Friday, March 27, 2009

Customer Service is a must

So I went in to Victoria's secret today. I was there looking for a new bra in a different color than the usual black, white, and nude. One that wasn't too plain but I also didn't want anything see thru or lingerie type. I found this pretty teal colored push up bra with a nice elegant floral design on the sides. Perfect! This bra actually matches a lot of my tops. I grabbed one in my size and headed to the back to try it on. The woman in the back was very prompt to ask if I needed a fitting room. 

Ok.....so I'm in there and I'm trying it on. And wouldn't you know that it doesn't fit right. So disappointed I come out to hang it on the "didn't fit" rack outside of the fitting room. Then the dressing room attendant asked if I would like for her to get me a different size. Wow. Really? I didn't know that they would do that. I told her that I thought I had the right size and that it didn't fit. Then she offered to measure me to make sure I was grabbing the right size. 

Victoria's Secret takes the extra steps in assuring that their customers are happy. I don't think people realize how important customer service really is. Customer service like this will definitely have me returning to shop at Victoria's Secret. So not only did this woman tell me what my correct measurements are but she also went and found me that size in the pretty teal bra. I left there a happy customer. =}

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